Learning to drink a coffee and learning to code is the same thing. — Waren Gonzaga This post was inspired by a conversation with a friend who works at my local coffee shop. It was a busy Saturday morning and she was on her own after a colleague had phoned in sick. In between customers we got talking about team working, staff turnover, and the challenges of bringing new team members up to speed. Despite never having worked in hospitality, I could relate to what she was saying. It got me thinking about my experience of training and being trained, the things I learn relatively easily, and those I struggle to master. Working in a busy coffee shop would definitely fall into the latter category! KT in the Workplace My friend was amused that I couldn’t immediately recall my job title, but Intermediate Information Technology Service Manager reveals little about what I actually do. I explained that I’m part of a team responsible for ensuring the computer systems we support are up whe...
Exploring mental health and supportive relationships